Welcome to B2B Source
Follow us:

Can outsourcing fulfilment help meet new eBay requirements?

Recently, EBay has announced new regulation or TRS Standards that will affect all top rated sellers. Sellers may be prompted to look for outsourced fulfilment services from companies such as Orbital Response, to handle the new regulations as faster delivery is required.

ecommerce fulfilment

Some of the changes include:

  • A returns policy of 14 calendar days following the new methods of specifying your returns policy.
  • Same day despatch (or 1 day)
  • An option of express delivery - offering delivery within 24 hours
  • ‘Free postage’
  • Trail offer options for international tracked postage service

These fulfilment changes are due to take place in the autumn of 2013. So why are companies moving towards outsourced fulfilment services? Outsourcing can help your business to cover the following aspects much more effciently and cost effectively.

Warehousing and Distribution

warehousing and distributionWarehousing and distribution is a key part of the fulfilment process. Companies offering fulfilment services will poses a vast amount of warehousing space, allowing you to store your products in a safe, PCI DSS compliant environment.. Mail order processing is carried out directly from the warehouse where goods and picked, packed and despatched to rapidly deal with orders via ebay.

Returns handling

As part of the fulfilment services all good fulfilment companies will have a returns handling process. It’s inevitable that some customers may want to return their products - a good fulfilment partner would understand the true cost of returns handling and so would work hard to get orders correct first time as poorly handled returns can cost businesses time and money. The speed and efficiency of mail order processing is very important as this directly reflects customer satisfaction - a fact that all fulfilment providers should know.

Fast Despatch

Are you constantly running down to the post office and trying to get your packages off on time? This is an inefficient way of handling mail order fulfilment in many ways - invest in fulfilment services which make good use of modern technology to despatch goods within 24 hours.

Modern technology and the efficiency of ecommerce fulfilment services allow fast and efficient despatch. Ebay sellers should seek warehouses that are close to major transport links so that products can be shipped and distributed as quickly as possible. Live order feeds and automated systems will eliminate delays and backlogs.

Free Postage?

It’s unlikely that fulfilment services will allow free postage - however, it’s important to note that those who sell their products online will always be able to get better postage rates from carriers, especially if you have a large account to benefit from economies of scale. The postage services will not be free; however, they will be a lot cheaper.

To Outsource or not to Outsource?

If you sell your goods via the internet or by catalogue mail order, outsourcing fulfilment is well worth the costs associated. Stay on top of new ebay regulations by investing in a fulfilment services that you trust to make sure your orders are delivered safely, on time and in good condition. 

⇐ Back to Services

Other stories

Warehouse Layout Tips

Setting up your warehouse and working out a warehouse layout can be a rather tricky mental exercise. There’s so much you have to consider, so many things you have to try and balance to ensure that everything runs as smoothly as possible. After...

Read more...

Why it’s important to create the perfect Warehouse Layout Design

Creating the perfect warehouse layout design requires carefull planning when running an effective and efficient business. If done incorrectly you may find it actually costs your business more money. This space needs to be efficiently allocated...

Read more...

The environmental impact of GRP

Ensuring that your products and materials are environmentally friendly is incredibly important nowadays. In a world where pollution is such a huge issue, manufacturers and companies should be looking toward products that are both cost effective...

Read more...